Shipping time frames do not include processing time. Orders will be delivered based on the option chosen once the order has been processed and prepared.

In the unlikely event that you receive a damaged or defective book, we are happy to exchange the book for a new one. Please email us within 30 days of receiving your product to begin the process.

You may request to cancel your consultation session for a full refund, up to four (4) days or more in advance of the date and time of the event. Cancellations made within 3 days will incur 50% fee unless you wish to transferred to a different date/time of the same session. Cancellation requests made within 24 to 48 hours of the session will not receive a refund nor a transfer. When you register for a class, you agree to these terms.